Privacy Policy

Last updated: August 08, 2025

Saint Florent operates this store and website, including all related information, content, features, products and services, in order to provide you with a curated shopping experience (the "Services"). Saint Florent is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

  • Contact details including your name, address, phone number, and email address
  • Financial information including payment card details, transaction information, and billing data
  • Account information including your username, password, and preferences
  • Transaction information including items viewed, added to cart, purchased, returned, or exchanged
  • Communications with us including customer support inquiries
  • Device information including IP address, browser type, and unique identifiers
  • Usage information including how and when you interact with the Services

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders, payments, returns, and exchanges
  • Create and manage your account
  • Personalize your shopping experience
  • Send marketing and promotional communications (you may opt out at any time)
  • Detect and prevent fraud and ensure platform security
  • Comply with applicable legal obligations
  • Communicate with you regarding your orders and account

How We Share Your Information

We may disclose your personal information in the following circumstances:

  • With Shopify and third-party service providers who assist with payment processing, shipping, IT, and customer support
  • With marketing and advertising partners to show you relevant content
  • When required by law, legal process, or government request
  • In connection with a business transaction such as a merger or acquisition
  • When you direct us to share your information with third parties

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. To learn more about how Shopify handles your data and to exercise your rights, please visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us so we can delete it.

Security and Retention

We implement reasonable security measures to protect your personal information. We retain your data for as long as necessary to maintain your account, provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you reside, you may have the right to:

  • Access the personal information we hold about you
  • Delete your personal information
  • Correct inaccurate information
  • Receive a copy of your personal information
  • Opt out of marketing emails at any time via the unsubscribe link in our emails
  • Opt out of targeted advertising based on your online activity

To exercise any of these rights, please contact us using the details below. We will respond in a timely manner as required by applicable law.

International Transfers

Your personal information may be transferred to and processed in countries other than where you reside. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will update the "Last updated" date and notify you as required by applicable law.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Email: info@saintflorent.shop
🕘 Customer Service: Monday to Friday, 9:00 AM – 6:00 PM (GMT)